Terms and Conditions

Effective date: April 2026

Welcome to ergo.eco, the official website of Ergo Eco Solutions Inc. (“Ergo Eco,” “we,” “us,” or “our”) — a used cooking oil recycling and eco-products company serving restaurants and businesses across Vancouver Island, BC. By accessing or using this website, you agree to the following Terms and Conditions. Please take a moment to read them before using our website or services.

If you have any questions, we’re happy to help — just reach out to us at info@ergo.eco.

1. Use of this website

You agree to use ergo.eco only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of this site. This includes not using the site to transmit harmful, offensive, or disruptive content.

2. Ownership and intellectual property

All content on ergo.eco — including text, logos, graphics, images, product descriptions, and software — is the property of Ergo Eco Solutions Inc. or its licensors and is protected by Canadian intellectual property laws.

You may not reproduce, distribute, modify, or commercially use any content from this site without our prior written permission. For licensing enquiries, please contact info@ergo.eco.

3. Services offered through ergo.eco

Through this website, Ergo Eco Solutions provides information about and access to:

  • Free used cooking oil collection and recycling services for restaurants and food businesses across Vancouver Island.
  • Oil-ternative® eco-friendly concrete form release agents and asphalt paving release agents.
  • Oil-ternative® biodiesel and spill containment products.
  • Online pickup request forms and customer service support.
  • Educational resources about sustainable waste management and circular economy practices.

Service availability may vary by location and is subject to change without notice. Contact us to confirm service coverage in your area.

4. How we handle your submissions

When you submit information through this site — such as a contact form, pickup request, or service sign-up — you grant Ergo Eco a non-exclusive, royalty-free licence to use that content to the extent necessary to provide our services and respond to your enquiry. We will not use your submissions for any unrelated commercial purpose.

5. Privacy and your personal information

Your use of this site is also governed by our Privacy Policy, which explains in plain language what personal information we collect, how we use it, and what rights you have over it. By using ergo.eco, you consent to the practices described in that policy.

ergo.eco may contain links to external websites not operated by Ergo Eco — for example, our retail partners or affiliated organisations. We are not responsible for the content, accuracy, privacy practices, or policies of those websites. We encourage you to review the terms and privacy policies of any third-party site you visit.

7. Disclaimer of warranties

This site and all its content are provided “as is” and “as available” without warranties of any kind, either express or implied. While we make every effort to keep information accurate and up to date, Ergo Eco makes no representations or warranties about the completeness, reliability, or suitability of the content on this site.

Your use of this website and any reliance on its content is at your own risk.

8. Limitation of liability

To the fullest extent permitted by applicable law, Ergo Eco Solutions Inc. shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of, or inability to use, this website or any services offered through it — even if we have been advised of the possibility of such damages.

9. Changes to these terms

We may update these Terms and Conditions from time to time to reflect changes to our services, legal requirements, or business practices. When we do, we will update the “Effective date” at the top of this page. Your continued use of ergo.eco after changes are posted constitutes your acceptance of the revised Terms.

We recommend checking this page periodically if you are a regular user of our site.

10. Termination of access

We reserve the right to restrict or terminate access to ergo.eco if we have reason to believe you have violated these Terms or are using the site in a way that could cause harm to others or to Ergo Eco Solutions.

11. Governing law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of law principles.

Any disputes arising from your use of this website or our services will be subject to the exclusive jurisdiction of the courts of British Columbia.

If you have a concern or dispute, we’d always encourage you to contact us directly first — we’re a small, local team and we’re always willing to work things out.

Questions about these terms?

We’re happy to answer any questions about these Terms and Conditions. You can reach us at info@ergo.eco, by phone at 1-833-374-6326, or by mail at #1-55 Station Street, Duncan, BC V9L 1M2.